# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2022-03-09: impact minor (vendor’s label), 42 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pwxgstckkffy
Last updated: 2022-03-09T05:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-09 05:08 UTC · Resolved: 2022-03-09 05:50 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pwxgstckkffy](https://status.twilio.com/incidents/pwxgstckkffy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-03-09 05:50 UTC: The engineers have fully investigated the issue and confirmed that the TaskRouter was degraded for ~1 minute between 20:56 and 20:57 Pacific Time on 03/08/2022. During this period, customers may have experienced failures in connecting to the service. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-03-09 05:08 UTC, resolved after 42 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pwxgstckkffy
- Citation: Twilio, “On Call Engineers are Investigating” (2022-03-09 05:08 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pwxgstckkffy (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2022-03-09)](https://rewindex.com/company/twilio/incidents/pwxgstckkffy)`


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Canonical: https://rewindex.com/company/twilio/incidents/pwxgstckkffy · Markdown: https://rewindex.com/company/twilio/incidents/pwxgstckkffy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pwxgstckkffy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:42.832Z