# Twilio: On Call Engineers are Investigating a Potential Issue with Flex

> Twilio maintenance “On Call Engineers are Investigating a Potential Issue with Flex” on 2021-08-21: impact maintenance (vendor’s label), 11 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw
Last updated: 2021-08-21T08:39:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2021-08-21 08:28 UTC · Resolved: 2021-08-21 08:39 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pvqrh0l1xtkw](https://status.twilio.com/incidents/pvqrh0l1xtkw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-21 08:39 UTC: We have fully investigated the potential Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Twilio, started 2021-08-21 08:28 UTC, resolved after 11 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw
- Citation: Twilio, “On Call Engineers are Investigating a Potential Issue with Flex” (2021-08-21 08:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating a Potential Issue with Flex (2021-08-21)](https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw)`


---
Canonical: https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw · Markdown: https://rewindex.com/company/twilio/incidents/pvqrh0l1xtkw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pvqrh0l1xtkw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:44:29.921Z