# Twilio: On Call Engineers are Investigating SMS Delivery Delays to Brazil Vivo Network from Shortcodes

> Twilio status incident “On Call Engineers are Investigating SMS Delivery Delays to Brazil Vivo Network from Shortcodes” on 2021-10-13: impact none (vendor’s label), 6 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw
Last updated: 2021-10-13T15:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-13 15:31 UTC · Resolved: 2021-10-13 15:37 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pv8wdp4xp8rw](https://status.twilio.com/incidents/pv8wdp4xp8rw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-13 15:37 UTC: We have fully investigated the MS Delivery delays to Brazil Vivo network from Shortcodes issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-13 15:31 UTC, resolved after 6 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw
- Citation: Twilio, “On Call Engineers are Investigating SMS Delivery Delays to Brazil Vivo Network from Shortcodes” (2021-10-13 15:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating SMS Delivery Delays to Brazil Vivo Network from Shortcodes (2021-10-13)](https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw)`


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Canonical: https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw · Markdown: https://rewindex.com/company/twilio/incidents/pv8wdp4xp8rw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pv8wdp4xp8rw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:01.324Z