# Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

> Twilio status incident “SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium” on 2026-10-28: impact minor (vendor’s label), 5.1 h, 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ptrh66c56rd9
Last updated: 2026-10-28T22:04:18Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-28 16:38 UTC · Resolved: 2026-10-28 21:46 UTC · Duration: 5.1 h
- Updates: 6 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://status.twilio.com/incidents/ptrh66c56rd9](https://status.twilio.com/incidents/ptrh66c56rd9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-28 16:38 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-28 16:41 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-28 17:42 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-28 19:43 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-10-28 19:44 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-28 21:46 UTC: The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

## Rewindex changes for this incident

- 2026-10-28 17:44 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium](https://rewindex.com/change/rac76ce05449662.md)
- 2026-10-28 19:44 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium](https://rewindex.com/change/r83589a4757d31f.md)
- 2026-10-28 19:53 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium](https://rewindex.com/change/ra8a2bee497b62f.md)
- 2026-10-28 22:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium](https://rewindex.com/change/r176d9acb0a898f.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-28 16:38 UTC, resolved after 5.1 h, 6 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/ptrh66c56rd9
- Citation: Twilio, “SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium” (2026-10-28 16:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ptrh66c56rd9 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (2026-10-28)](https://rewindex.com/company/twilio/incidents/ptrh66c56rd9)`


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Canonical: https://rewindex.com/company/twilio/incidents/ptrh66c56rd9 · Markdown: https://rewindex.com/company/twilio/incidents/ptrh66c56rd9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ptrh66c56rd9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:16.399Z