# Twilio: Authy 2FA Issue

> Twilio status incident “Authy 2FA Issue” on 2019-08-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6
Last updated: 2019-08-05T15:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-08-05 15:48 UTC · Resolved: 2019-08-05 15:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ptfq1k19xbd6](https://status.twilio.com/incidents/ptfq1k19xbd6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-08-05 15:48 UTC: Between 08:18:23 and 08:18:39 PDT, we experienced an issue where a hardware failure in the storage layer of our database service caused requests to the Authy and Verify (v1) API to fail. The issue was automatically resolved by our systems. All logins can proceed normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2019-08-05 15:48 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6
- Citation: Twilio, “Authy 2FA Issue” (2019-08-05 15:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6 (CC BY 4.0).
- Markdown link: `[Twilio: Authy 2FA Issue (2019-08-05)](https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6)`


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Canonical: https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6 · Markdown: https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ptfq1k19xbd6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:50.522Z