# Twilio: Outbound SMS to Claro Network in Brazil is degraded

> Twilio status incident “Outbound SMS to Claro Network in Brazil is degraded” on 2019-10-14: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx
Last updated: 2019-10-14T21:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-10-14 18:21 UTC · Resolved: 2019-10-14 21:52 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pnlgt5xctbsx](https://status.twilio.com/incidents/pnlgt5xctbsx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-10-14 21:52 UTC: We are no longer seeing delivery degradation in SMS delivery towards Claro Network in Brazil. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-10-14 18:21 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx
- Citation: Twilio, “Outbound SMS to Claro Network in Brazil is degraded” (2019-10-14 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx (CC BY 4.0).
- Markdown link: `[Twilio: Outbound SMS to Claro Network in Brazil is degraded (2019-10-14)](https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx)`


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Canonical: https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx · Markdown: https://rewindex.com/company/twilio/incidents/pnlgt5xctbsx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pnlgt5xctbsx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:56.754Z