# Twilio: Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio

> Twilio status incident “Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio” on 2025-02-13: impact minor (vendor’s label), 6.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2
Last updated: 2025-02-14T03:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-13 21:19 UTC · Resolved: 2025-02-14 03:50 UTC · Duration: 6.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pgpnnrk9q1t2](https://status.twilio.com/incidents/pgpnnrk9q1t2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-02-14 03:50 UTC: The issue has been resolved and Email notifications not being sent when a phone number has been ported away from Twilio has been resolved and Email notifications is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-02-13 21:19 UTC, resolved after 6.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2
- Citation: Twilio, “Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio” (2025-02-13 21:19 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2 (CC BY 4.0).
- Markdown link: `[Twilio: Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio (2025-02-13)](https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2)`


---
Canonical: https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2 · Markdown: https://rewindex.com/company/twilio/incidents/pgpnnrk9q1t2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pgpnnrk9q1t2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:01:56.064Z