# Twilio: Customers Unable to Select Address in Drop Down During Phone Number Purchase

> Twilio status incident “Customers Unable to Select Address in Drop Down During Phone Number Purchase” on 2026-05-06: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pgbmb345kw8n
Last updated: 2026-05-07T00:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 23:00 UTC · Resolved: 2026-05-07 00:23 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pgbmb345kw8n](https://status.twilio.com/incidents/pgbmb345kw8n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-07 00:23 UTC: We determined this as a false positive incident. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-06 23:00 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pgbmb345kw8n
- Citation: Twilio, “Customers Unable to Select Address in Drop Down During Phone Number Purchase” (2026-05-06 23:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pgbmb345kw8n (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable to Select Address in Drop Down During Phone Number Purchase (2026-05-06)](https://rewindex.com/company/twilio/incidents/pgbmb345kw8n)`


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Canonical: https://rewindex.com/company/twilio/incidents/pgbmb345kw8n · Markdown: https://rewindex.com/company/twilio/incidents/pgbmb345kw8n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pgbmb345kw8n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:41.244Z