# Twilio: 500 Error From Authy API

> Twilio status incident “500 Error From Authy API” on 2024-04-15: impact none (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pf9w53r543fw
Last updated: 2024-04-15T22:52:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-15 22:21 UTC · Resolved: 2024-04-15 22:52 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pf9w53r543fw](https://status.twilio.com/incidents/pf9w53r543fw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-15 22:52 UTC: The Authy API was degraded for 2 minutes between 10:53 AM to 10:55 AM Pacific Time on 04/13/2024. During this period of time, the API dropped many requests. Some customers were unable to start or check verifications. Also, some end-users may have seen errors in the Authy apps. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-15 22:21 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pf9w53r543fw
- Citation: Twilio, “500 Error From Authy API” (2024-04-15 22:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pf9w53r543fw (CC BY 4.0).
- Markdown link: `[Twilio: 500 Error From Authy API (2024-04-15)](https://rewindex.com/company/twilio/incidents/pf9w53r543fw)`


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Canonical: https://rewindex.com/company/twilio/incidents/pf9w53r543fw · Markdown: https://rewindex.com/company/twilio/incidents/pf9w53r543fw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pf9w53r543fw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:03:53.235Z