# Twilio: On Call Engineers are Investigating Latency and 500 Errors from the API

> Twilio status incident “On Call Engineers are Investigating Latency and 500 Errors from the API” on 2022-02-15: impact none (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f
Last updated: 2022-02-15T17:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-02-15 17:23 UTC · Resolved: 2022-02-15 17:41 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/pcy4ym8bfm4f](https://status.twilio.com/incidents/pcy4ym8bfm4f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-15 17:41 UTC: We have fully investigated this issue with Latency and 500 Errors from the API that was triggered by our automated alert system, and it was determined that this is related to an ongoing incident. We'll consolidate the two into a single incident. Please refer to the following link: https://status.twilio.com/incidents/45rt7tk31xcj

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-02-15 17:23 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f
- Citation: Twilio, “On Call Engineers are Investigating Latency and 500 Errors from the API” (2022-02-15 17:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating Latency and 500 Errors from the API (2022-02-15)](https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f)`


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Canonical: https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f · Markdown: https://rewindex.com/company/twilio/incidents/pcy4ym8bfm4f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/pcy4ym8bfm4f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:09:16.304Z