# Twilio: Delays in Fetching Messages Logs

> Twilio status incident “Delays in Fetching Messages Logs” on 2021-02-05: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3
Last updated: 2021-02-05T21:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-05 18:32 UTC · Resolved: 2021-02-05 21:06 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/p4hbg6vq1qh3](https://status.twilio.com/incidents/p4hbg6vq1qh3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-05 21:06 UTC: We are resolving this incident as a fix has been applied. SMS and MMS message logs will be available gradually over the next 3-4 hours.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-02-05 18:32 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3
- Citation: Twilio, “Delays in Fetching Messages Logs” (2021-02-05 18:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3 (CC BY 4.0).
- Markdown link: `[Twilio: Delays in Fetching Messages Logs (2021-02-05)](https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3)`


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Canonical: https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3 · Markdown: https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/p4hbg6vq1qh3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:15:06.672Z