# Twilio: Studio step logs not retrievable for some executions

> Twilio status incident “Studio step logs not retrievable for some executions” on 2020-08-26: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/p295ff2jrh32
Last updated: 2020-08-26T23:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-26 20:01 UTC · Resolved: 2020-08-26 23:37 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/p295ff2jrh32](https://status.twilio.com/incidents/p295ff2jrh32)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-26 23:37 UTC: Studio step logs for new Executions has been resolved. New Execution logs can now be accessed via Twilio Console and the Studio REST API. Historical data of Executions created before 3 PM PDT will be restored over the next few days. Logs are now being published correctly that is accurate.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-08-26 20:01 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/p295ff2jrh32
- Citation: Twilio, “Studio step logs not retrievable for some executions” (2020-08-26 20:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/p295ff2jrh32 (CC BY 4.0).
- Markdown link: `[Twilio: Studio step logs not retrievable for some executions (2020-08-26)](https://rewindex.com/company/twilio/incidents/p295ff2jrh32)`


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Canonical: https://rewindex.com/company/twilio/incidents/p295ff2jrh32 · Markdown: https://rewindex.com/company/twilio/incidents/p295ff2jrh32.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/p295ff2jrh32 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:37:10.140Z