# Twilio: Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts

> Twilio status incident “Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts” on 2024-09-19: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58
Last updated: 2024-09-19T18:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-19 15:59 UTC · Resolved: 2024-09-19 18:57 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nx0sxs8rwn58](https://status.twilio.com/incidents/nx0sxs8rwn58)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-19 18:57 UTC: Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash has been resolved and Console is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-19 15:59 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58
- Citation: Twilio, “Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts” (2024-09-19 15:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58 (CC BY 4.0).
- Markdown link: `[Twilio: Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts (2024-09-19)](https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58)`


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Canonical: https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58 · Markdown: https://rewindex.com/company/twilio/incidents/nx0sxs8rwn58.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nx0sxs8rwn58 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:41:48.536Z