# Twilio: Outbound Call Failures to Australia and New Zealand

> Twilio status incident “Outbound Call Failures to Australia and New Zealand” on 2021-05-10: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nrpt98q46y55
Last updated: 2021-05-10T02:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-10 01:44 UTC · Resolved: 2021-05-10 02:45 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nrpt98q46y55](https://status.twilio.com/incidents/nrpt98q46y55)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-10 02:45 UTC: We are no longer experiencing outbound calls failures to Australia and New Zealand. Customers would have experienced packet loss and sporadic audio issues for the outbound calls to Australia and New Zealand between 17:43 and 17:53 Pacific Time on 05/09/2021. All systems are operating normally. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-10 01:44 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nrpt98q46y55
- Citation: Twilio, “Outbound Call Failures to Australia and New Zealand” (2021-05-10 01:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nrpt98q46y55 (CC BY 4.0).
- Markdown link: `[Twilio: Outbound Call Failures to Australia and New Zealand (2021-05-10)](https://rewindex.com/company/twilio/incidents/nrpt98q46y55)`


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Canonical: https://rewindex.com/company/twilio/incidents/nrpt98q46y55 · Markdown: https://rewindex.com/company/twilio/incidents/nrpt98q46y55.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nrpt98q46y55 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:31:23.035Z