# Twilio: SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages

> Twilio status incident “SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages” on 2023-05-21: impact minor (vendor’s label), 22 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr
Last updated: 2023-06-12T21:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-21 23:20 UTC · Resolved: 2023-06-12 21:11 UTC · Duration: 22 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nrf1yc6g5zyr](https://status.twilio.com/incidents/nrf1yc6g5zyr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-06-12 21:11 UTC: We continue experiencing SMS delivery failures when sending non-OTP messages to Telecel Network in Zimbabwe. Since the impact is limited to a small set of customers, we are closing this incident post and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-21 23:20 UTC, resolved after 22 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr
- Citation: Twilio, “SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages” (2023-05-21 23:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages (2023-05-21)](https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr)`


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Canonical: https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr · Markdown: https://rewindex.com/company/twilio/incidents/nrf1yc6g5zyr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nrf1yc6g5zyr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:47:22.531Z