# Twilio: Our Link Shortening Service Was Degraded for 20 Minutes

> Twilio status incident “Our Link Shortening Service Was Degraded for 20 Minutes” on 2023-12-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj
Last updated: 2023-12-11T19:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-11 19:57 UTC · Resolved: 2023-12-11 19:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nqpfwpf2g0nj](https://status.twilio.com/incidents/nqpfwpf2g0nj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-11 19:57 UTC: Our link shortening service was degraded for 20 minutes between 2:21 PM to 2:41 PM Pacific Time on 12/07/2023. During this period of time, customers may have experienced when using our link shortening service. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-11 19:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj
- Citation: Twilio, “Our Link Shortening Service Was Degraded for 20 Minutes” (2023-12-11 19:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj (CC BY 4.0).
- Markdown link: `[Twilio: Our Link Shortening Service Was Degraded for 20 Minutes (2023-12-11)](https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj)`


---
Canonical: https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj · Markdown: https://rewindex.com/company/twilio/incidents/nqpfwpf2g0nj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nqpfwpf2g0nj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:38:27.789Z