# Twilio: Intermittent failure messages when submitting a ticket through console

> Twilio status incident “Intermittent failure messages when submitting a ticket through console” on 2020-09-07: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nplct8l1836y
Last updated: 2020-09-07T15:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-07 12:27 UTC · Resolved: 2020-09-07 15:10 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nplct8l1836y](https://status.twilio.com/incidents/nplct8l1836y)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-07 15:10 UTC: We are no longer experiencing an error when trying to submit a ticket through the console. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-09-07 12:27 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nplct8l1836y
- Citation: Twilio, “Intermittent failure messages when submitting a ticket through console” (2020-09-07 12:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nplct8l1836y (CC BY 4.0).
- Markdown link: `[Twilio: Intermittent failure messages when submitting a ticket through console (2020-09-07)](https://rewindex.com/company/twilio/incidents/nplct8l1836y)`


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Canonical: https://rewindex.com/company/twilio/incidents/nplct8l1836y · Markdown: https://rewindex.com/company/twilio/incidents/nplct8l1836y.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nplct8l1836y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:42:17.736Z