# Twilio: Our Engineers are Investigating an Issue with Outbound Calls to a Small Set of Numbers in Japan

> Twilio status incident “Our Engineers are Investigating an Issue with Outbound Calls to a Small Set of Numbers in Japan” on 2022-07-08: impact none (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5
Last updated: 2022-07-08T23:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-07-08 21:11 UTC · Resolved: 2022-07-08 23:12 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nmgnrz4xsss5](https://status.twilio.com/incidents/nmgnrz4xsss5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-08 23:12 UTC: A small subset of SoftBank calls in Japan were impacted for 4 weeks, 1 day, 21 hours. During this period, customers may have experienced blocked calls. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-07-08 21:11 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5
- Citation: Twilio, “Our Engineers are Investigating an Issue with Outbound Calls to a Small Set of Numbers in Japan” (2022-07-08 21:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5 (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Outbound Calls to a Small Set of Numbers in Japan (2022-07-08)](https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5)`


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Canonical: https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5 · Markdown: https://rewindex.com/company/twilio/incidents/nmgnrz4xsss5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nmgnrz4xsss5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:44:16.574Z