# Twilio: Conversations Roles caching rollout caused forbidden errors.

> Twilio status incident “Conversations Roles caching rollout caused forbidden errors.” on 2024-03-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx
Last updated: 2024-03-25T16:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-03-25 16:31 UTC · Resolved: 2024-03-25 16:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nllr8vs2vcxx](https://status.twilio.com/incidents/nllr8vs2vcxx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-25 16:31 UTC: Customers who updated the roles and tried to use the updated ones couldn't get the updated values and ended up using the outdated versions of roles. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-03-25 16:31 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx
- Citation: Twilio, “Conversations Roles caching rollout caused forbidden errors.” (2024-03-25 16:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx (CC BY 4.0).
- Markdown link: `[Twilio: Conversations Roles caching rollout caused forbidden errors. (2024-03-25)](https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx)`


---
Canonical: https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx · Markdown: https://rewindex.com/company/twilio/incidents/nllr8vs2vcxx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nllr8vs2vcxx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:54.145Z