# Twilio: Video Transcriptions impacted by Deepgram Speech Recognition Errors

> Twilio status incident “Video Transcriptions impacted by Deepgram Speech Recognition Errors” on 2025-12-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq
Last updated: 2025-12-10T16:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-10 16:30 UTC · Resolved: 2025-12-10 16:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ncqsjyk9vpzq](https://status.twilio.com/incidents/ncqsjyk9vpzq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-12-10 16:30 UTC: Gather Speech and Realtime Transcriptions (Voice and Video) was degraded for 30 minutes between 11:35AM and 12:05PM Pacific Time on 12/10/2025. During this period of time customers may have experienced video transcriptions issues. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-12-10 16:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq
- Citation: Twilio, “Video Transcriptions impacted by Deepgram Speech Recognition Errors” (2025-12-10 16:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq (CC BY 4.0).
- Markdown link: `[Twilio: Video Transcriptions impacted by Deepgram Speech Recognition Errors (2025-12-10)](https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq)`


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Canonical: https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq · Markdown: https://rewindex.com/company/twilio/incidents/ncqsjyk9vpzq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ncqsjyk9vpzq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:03.166Z