# Twilio: Sessions not being closed past expiration in Proxy service

> Twilio status incident “Sessions not being closed past expiration in Proxy service” on 2020-04-06: impact minor (vendor’s label), 14 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nbl60r9lh69r
Last updated: 2020-04-07T04:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-06 14:54 UTC · Resolved: 2020-04-07 04:57 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nbl60r9lh69r](https://status.twilio.com/incidents/nbl60r9lh69r)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-04-07 04:57 UTC: We have completed the process to remediate sessions that were created or expired from 0645 PT to 1335 PT. This incident has been resolved and the service is back to the normal state.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-04-06 14:54 UTC, resolved after 14 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nbl60r9lh69r
- Citation: Twilio, “Sessions not being closed past expiration in Proxy service” (2020-04-06 14:54 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nbl60r9lh69r (CC BY 4.0).
- Markdown link: `[Twilio: Sessions not being closed past expiration in Proxy service (2020-04-06)](https://rewindex.com/company/twilio/incidents/nbl60r9lh69r)`


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Canonical: https://rewindex.com/company/twilio/incidents/nbl60r9lh69r · Markdown: https://rewindex.com/company/twilio/incidents/nbl60r9lh69r.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nbl60r9lh69r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:11.517Z