# Twilio: UK Customers Are Unable to Provision Phone Numbers to Their Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial

> Twilio status incident “UK Customers Are Unable to Provision Phone Numbers to Their Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial” on 2024-06-17: impact minor (vendor’s label), 7.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n6qs99b147pj
Last updated: 2024-06-18T01:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-17 17:34 UTC · Resolved: 2024-06-18 01:15 UTC · Duration: 7.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n6qs99b147pj](https://status.twilio.com/incidents/n6qs99b147pj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-06-18 01:15 UTC: The issue has been resolved, and the button “Get trial phone number” under the Send an SMS page are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-06-17 17:34 UTC, resolved after 7.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n6qs99b147pj
- Citation: Twilio, “UK Customers Are Unable to Provision Phone Numbers to Their Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial” (2024-06-17 17:34 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n6qs99b147pj (CC BY 4.0).
- Markdown link: `[Twilio: UK Customers Are Unable to Provision Phone Numbers to Their Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial (2024-06-17)](https://rewindex.com/company/twilio/incidents/n6qs99b147pj)`


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Canonical: https://rewindex.com/company/twilio/incidents/n6qs99b147pj · Markdown: https://rewindex.com/company/twilio/incidents/n6qs99b147pj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n6qs99b147pj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:54:32.034Z