# Twilio: Retroactive: SMS delivery degradation for a subset of US shortcodes

> Twilio status incident “Retroactive: SMS delivery degradation for a subset of US shortcodes” on 2019-09-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g
Last updated: 2019-09-05T15:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-09-05 15:37 UTC · Resolved: 2019-09-05 15:37 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n5h5cxm5q97g](https://status.twilio.com/incidents/n5h5cxm5q97g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-09-05 15:37 UTC: We experienced SMS delivery degradation for messages sent to and from a subset of US shortcodes between 07:13 and 07:23 AM PDT. It has now been resolved and all systems are operating within normal parameters.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2019-09-05 15:37 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g
- Citation: Twilio, “Retroactive: SMS delivery degradation for a subset of US shortcodes” (2019-09-05 15:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g (CC BY 4.0).
- Markdown link: `[Twilio: Retroactive: SMS delivery degradation for a subset of US shortcodes (2019-09-05)](https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g)`


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Canonical: https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g · Markdown: https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n5h5cxm5q97g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:00:15.963Z