# Twilio: Twilio Recordings Affected

> Twilio status incident “Twilio Recordings Affected” on 2023-12-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp
Last updated: 2023-12-31T22:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-31 22:06 UTC · Resolved: 2023-12-31 22:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n5b1k3xtr2sp](https://status.twilio.com/incidents/n5b1k3xtr2sp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-31 22:06 UTC: Twilio Recordings were degraded for 60 minutes between 11:30 and 12:30 Pacific Time on 31/12/2023. During this period of time customers may have experienced 500 errors when using the API. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-31 22:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp
- Citation: Twilio, “Twilio Recordings Affected” (2023-12-31 22:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Recordings Affected (2023-12-31)](https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp)`


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Canonical: https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp · Markdown: https://rewindex.com/company/twilio/incidents/n5b1k3xtr2sp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n5b1k3xtr2sp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:15.010Z