# Twilio: Some Customers are Unable to Create Public key Credentials in IE1 and AU1 via the API

> Twilio status incident “Some Customers are Unable to Create Public key Credentials in IE1 and AU1 via the API” on 2022-03-30: impact minor (vendor’s label), 32 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n42rrvtx66gh
Last updated: 2022-03-31T16:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-30 08:29 UTC · Resolved: 2022-03-31 16:22 UTC · Duration: 32 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n42rrvtx66gh](https://status.twilio.com/incidents/n42rrvtx66gh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-03-31 16:22 UTC: Our engineers have confirmed that we do not have customers using this feature in our AU1 region, so we will be tracking and deploying the solution for AU internally. As stated previously, the solution for IE1 has been deployed, and it is now possible to generate public key credentials in the Ireland region via API. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-03-30 08:29 UTC, resolved after 32 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n42rrvtx66gh
- Citation: Twilio, “Some Customers are Unable to Create Public key Credentials in IE1 and AU1 via the API” (2022-03-30 08:29 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n42rrvtx66gh (CC BY 4.0).
- Markdown link: `[Twilio: Some Customers are Unable to Create Public key Credentials in IE1 and AU1 via the API (2022-03-30)](https://rewindex.com/company/twilio/incidents/n42rrvtx66gh)`


---
Canonical: https://rewindex.com/company/twilio/incidents/n42rrvtx66gh · Markdown: https://rewindex.com/company/twilio/incidents/n42rrvtx66gh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n42rrvtx66gh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:59.803Z