# Twilio: Our Engineers are Investigating an Issue with 5XXs on User Data Messaging API

> Twilio status incident “Our Engineers are Investigating an Issue with 5XXs on User Data Messaging API” on 2025-07-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr
Last updated: 2025-07-15T22:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-15 22:00 UTC · Resolved: 2025-07-15 22:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mvq0wm4gbrsr](https://status.twilio.com/incidents/mvq0wm4gbrsr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-07-15 22:00 UTC: Our engineers are currently investigating the customer impact of a retroactive issue with 5XXs on user data messaging API. We will follow up and provide customer impact details within 30 minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-07-15 22:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr
- Citation: Twilio, “Our Engineers are Investigating an Issue with 5XXs on User Data Messaging API” (2025-07-15 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with 5XXs on User Data Messaging API (2025-07-15)](https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr)`


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Canonical: https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr · Markdown: https://rewindex.com/company/twilio/incidents/mvq0wm4gbrsr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mvq0wm4gbrsr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:06.846Z