# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2020-07-27: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs
Last updated: 2020-07-27T21:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-07-27 18:51 UTC · Resolved: 2020-07-27 21:33 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/msjh1xx7r8bs](https://status.twilio.com/incidents/msjh1xx7r8bs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-27 21:33 UTC: We have determined there is no customer impact for the DNS related issue that could have caused issues reaching our API endpoints. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-07-27 18:51 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs
- Citation: Twilio, “On Call Engineers are Investigating” (2020-07-27 18:51 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2020-07-27)](https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs)`


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Canonical: https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs · Markdown: https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/msjh1xx7r8bs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:54:26.991Z