# Twilio: Error Listing Support Articles on help.twilio.com

> Twilio status incident “Error Listing Support Articles on help.twilio.com” on 2023-12-09: impact minor (vendor’s label), 17 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48
Last updated: 2023-12-09T21:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-09 04:44 UTC · Resolved: 2023-12-09 21:25 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mpv0pl0cfk48](https://status.twilio.com/incidents/mpv0pl0cfk48)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-09 21:25 UTC: The issue with synthetic test failures for help.twilio.com has been resolved and the Twilio Help Center is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-12-09 04:44 UTC, resolved after 17 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48
- Citation: Twilio, “Error Listing Support Articles on help.twilio.com” (2023-12-09 04:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48 (CC BY 4.0).
- Markdown link: `[Twilio: Error Listing Support Articles on help.twilio.com (2023-12-09)](https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48)`


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Canonical: https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48 · Markdown: https://rewindex.com/company/twilio/incidents/mpv0pl0cfk48.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mpv0pl0cfk48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:02.953Z