# Twilio: Outbound SMS Delivery Delays and Failures to Claro Network in Puerto Rico

> Twilio status incident “Outbound SMS Delivery Delays and Failures to Claro Network in Puerto Rico” on 2022-11-12: impact minor (vendor’s label), 9.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr
Last updated: 2022-11-13T03:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-12 18:23 UTC · Resolved: 2022-11-13 03:23 UTC · Duration: 9.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mmqfc7w36ppr](https://status.twilio.com/incidents/mmqfc7w36ppr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-11-13 03:23 UTC: We are no longer experiencing SMS delivery delays when sending messages to the Claro network in Puerto Rico via a subset of short-code, long-code, and alpha sender numbers. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-11-12 18:23 UTC, resolved after 9.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr
- Citation: Twilio, “Outbound SMS Delivery Delays and Failures to Claro Network in Puerto Rico” (2022-11-12 18:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr (CC BY 4.0).
- Markdown link: `[Twilio: Outbound SMS Delivery Delays and Failures to Claro Network in Puerto Rico (2022-11-12)](https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr)`


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Canonical: https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr · Markdown: https://rewindex.com/company/twilio/incidents/mmqfc7w36ppr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mmqfc7w36ppr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:24.116Z