# Twilio: Flex Insights not Loading for Some Customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-17 23:32 UTC · Resolved: 2023-03-18 02:37 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mkxthtyh95dw](https://status.twilio.com/incidents/mkxthtyh95dw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-03-18 02:37 UTC: The issues related to the data loading have been resolved and Flex Insights is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/mkxthtyh95dw · Markdown: https://rewindex.com/company/twilio/incidents/mkxthtyh95dw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mkxthtyh95dw · Generated 2026-10-18T12:33:47.708Z