# Twilio: SMS Delivery Delays over Shortcodes to Videotron in Canada

> Twilio status incident “SMS Delivery Delays over Shortcodes to Videotron in Canada” on 2020-07-24: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq
Last updated: 2020-07-24T08:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-24 04:56 UTC · Resolved: 2020-07-24 08:34 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mk9qbp8s9lnq](https://status.twilio.com/incidents/mk9qbp8s9lnq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-24 08:34 UTC: SMS delivery delays over Canada shortcodes when sending messages to Videotron in Canada has been resolved and SMS delivery is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-07-24 04:56 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq
- Citation: Twilio, “SMS Delivery Delays over Shortcodes to Videotron in Canada” (2020-07-24 04:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays over Shortcodes to Videotron in Canada (2020-07-24)](https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq)`


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Canonical: https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq · Markdown: https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mk9qbp8s9lnq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:00.292Z