# Twilio: Flex Users unable to receive Voice calls

> Twilio status incident “Flex Users unable to receive Voice calls” on 2020-01-15: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn
Last updated: 2020-01-16T01:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-15 22:17 UTC · Resolved: 2020-01-16 01:46 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mhy4rr5bdpsn](https://status.twilio.com/incidents/mhy4rr5bdpsn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-01-16 01:46 UTC: All systems are operational

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-01-15 22:17 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn
- Citation: Twilio, “Flex Users unable to receive Voice calls” (2020-01-15 22:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn (CC BY 4.0).
- Markdown link: `[Twilio: Flex Users unable to receive Voice calls (2020-01-15)](https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn)`


---
Canonical: https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn · Markdown: https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mhy4rr5bdpsn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:23.066Z