# Twilio: Inbound Call Issue to Brazil Numbers

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-11-18 14:27 UTC · Resolved: 2021-11-18 18:18 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mhcl43qdtllx](https://status.twilio.com/incidents/mhcl43qdtllx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-18 18:18 UTC: We have fully investigated the issue surrounding Inbound Calls to Brazil numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/mhcl43qdtllx · Markdown: https://rewindex.com/company/twilio/incidents/mhcl43qdtllx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mhcl43qdtllx · Generated 2026-10-18T11:45:12.386Z