# Twilio: New Customers Facing Issues Using the Twilio Frontline App

> Twilio status incident “New Customers Facing Issues Using the Twilio Frontline App” on 2022-11-03: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/md44mx3rsvrp
Last updated: 2022-11-03T18:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-03 16:37 UTC · Resolved: 2022-11-03 18:50 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/md44mx3rsvrp](https://status.twilio.com/incidents/md44mx3rsvrp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-11-03 18:50 UTC: The issue generating a blank or loading screen when logging into the Frontline app has been resolved and the product is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-11-03 16:37 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/md44mx3rsvrp
- Citation: Twilio, “New Customers Facing Issues Using the Twilio Frontline App” (2022-11-03 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/md44mx3rsvrp (CC BY 4.0).
- Markdown link: `[Twilio: New Customers Facing Issues Using the Twilio Frontline App (2022-11-03)](https://rewindex.com/company/twilio/incidents/md44mx3rsvrp)`


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Canonical: https://rewindex.com/company/twilio/incidents/md44mx3rsvrp · Markdown: https://rewindex.com/company/twilio/incidents/md44mx3rsvrp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/md44mx3rsvrp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:02.379Z