# Twilio: Dialogflow Virtual Agent Degraded

> Twilio status incident “Dialogflow Virtual Agent Degraded” on 2026-08-10: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy
Last updated: 2026-08-10T21:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-10 17:59 UTC · Resolved: 2026-08-10 21:10 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m9qjjjgywpzy](https://status.twilio.com/incidents/m9qjjjgywpzy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-08-10 21:10 UTC: The issue observing elevated latency, error rates for integrations using to bridge to Dialogflow CX agents has been resolved and it is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-10 17:59 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy
- Citation: Twilio, “Dialogflow Virtual Agent Degraded” (2026-08-10 17:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy (CC BY 4.0).
- Markdown link: `[Twilio: Dialogflow Virtual Agent Degraded (2026-08-10)](https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy)`


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Canonical: https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy · Markdown: https://rewindex.com/company/twilio/incidents/m9qjjjgywpzy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m9qjjjgywpzy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:09.236Z