# Twilio: Inbound Webhook Cookies Expiry Dates Reduced

> Twilio status incident “Inbound Webhook Cookies Expiry Dates Reduced” on 2022-05-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m9ght3pc2669
Last updated: 2022-05-10T15:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-10 15:32 UTC · Resolved: 2022-05-10 15:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m9ght3pc2669](https://status.twilio.com/incidents/m9ght3pc2669)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-05-10 15:32 UTC: Messaging Inbound Webhook cookies experienced an incident starting from May 4th 2022, 12:50 pm PT until a rollback on May 9th, 4:36 am PT. During the incident the expiry dates on cookies, for which an explicit expiry or max-age was set, were greatly reduced, leading to premature deletion of those cookies in our database. This was caused by a bug in our system which treated expires as milliseconds instead of seconds.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-05-10 15:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/m9ght3pc2669
- Citation: Twilio, “Inbound Webhook Cookies Expiry Dates Reduced” (2022-05-10 15:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m9ght3pc2669 (CC BY 4.0).
- Markdown link: `[Twilio: Inbound Webhook Cookies Expiry Dates Reduced (2022-05-10)](https://rewindex.com/company/twilio/incidents/m9ght3pc2669)`


---
Canonical: https://rewindex.com/company/twilio/incidents/m9ght3pc2669 · Markdown: https://rewindex.com/company/twilio/incidents/m9ght3pc2669.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m9ght3pc2669 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:33.701Z