# Twilio: SMS Delivery Delays to Softbank Japan Over a Subset of Pre-registered Sender Ids

> Twilio status incident “SMS Delivery Delays to Softbank Japan Over a Subset of Pre-registered Sender Ids” on 2022-03-18: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m798hd3qmf72
Last updated: 2022-03-18T01:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-18 01:11 UTC · Resolved: 2022-03-18 01:18 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m798hd3qmf72](https://status.twilio.com/incidents/m798hd3qmf72)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-03-18 01:18 UTC: The incident causing SMS delivery delays when sending messages to Softbank, Japan has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-03-18 01:11 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/m798hd3qmf72
- Citation: Twilio, “SMS Delivery Delays to Softbank Japan Over a Subset of Pre-registered Sender Ids” (2022-03-18 01:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m798hd3qmf72 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays to Softbank Japan Over a Subset of Pre-registered Sender Ids (2022-03-18)](https://rewindex.com/company/twilio/incidents/m798hd3qmf72)`


---
Canonical: https://rewindex.com/company/twilio/incidents/m798hd3qmf72 · Markdown: https://rewindex.com/company/twilio/incidents/m798hd3qmf72.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m798hd3qmf72 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:59:42.900Z