# Twilio: Unable to Add a New Caller ID in Console

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-11-14 18:23 UTC · Resolved: 2022-11-18 18:27 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m03n1g9lmr9y](https://status.twilio.com/incidents/m03n1g9lmr9y)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-11-18 18:27 UTC: The issue causing a partial outage for caller ID verification has now been resolved. A small set of customers may still be impacted and will need to partner with Twilio Support for assistance validating the caller ID number.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/m03n1g9lmr9y · Markdown: https://rewindex.com/company/twilio/incidents/m03n1g9lmr9y.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m03n1g9lmr9y · Generated 2026-10-18T12:41:51.586Z