# Twilio: Issue with a Subset of New Customers Registering for WhatsApp

> Twilio status incident “Issue with a Subset of New Customers Registering for WhatsApp” on 2021-04-23: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv
Last updated: 2021-04-23T22:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-04-23 21:12 UTC · Resolved: 2021-04-23 22:38 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/lxmkcsg8l7mv](https://status.twilio.com/incidents/lxmkcsg8l7mv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-04-23 22:38 UTC: The issue with a subset of new customers registering has been resolved and Twilio API for WhatsApp is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-04-23 21:12 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv
- Citation: Twilio, “Issue with a Subset of New Customers Registering for WhatsApp” (2021-04-23 21:12 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv (CC BY 4.0).
- Markdown link: `[Twilio: Issue with a Subset of New Customers Registering for WhatsApp (2021-04-23)](https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv)`


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Canonical: https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv · Markdown: https://rewindex.com/company/twilio/incidents/lxmkcsg8l7mv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/lxmkcsg8l7mv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:19.846Z