# Twilio: Flex Platform UTF-8 Encoding Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-11 21:28 UTC · Resolved: 2022-07-11 23:35 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ltxl7y64rt6f](https://status.twilio.com/incidents/ltxl7y64rt6f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-11 23:35 UTC: The UTF-8 encoding issue has been resolved. Logging out of Flex then logging back in may be required to restore service. Flex is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/twilio/incidents/ltxl7y64rt6f · Markdown: https://rewindex.com/company/twilio/incidents/ltxl7y64rt6f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ltxl7y64rt6f · Generated 2026-10-18T12:31:03.054Z