# Twilio: SMS Delivery Delays and Failures from Twilio to MTC Namibia

> Twilio status incident “SMS Delivery Delays and Failures from Twilio to MTC Namibia” on 2026-10-28: impact minor (vendor’s label), 10 h, 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ltkx39ggzym6
Last updated: 2026-10-28T22:04:18Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-28 11:22 UTC · Resolved: 2026-10-28 21:50 UTC · Duration: 10 h
- Updates: 7 · Affected components: CARRIER NETWORK - SMS, Middle East & Africa, SMS, Middle East & Africa
- [Vendor status page: https://status.twilio.com/incidents/ltkx39ggzym6](https://status.twilio.com/incidents/ltkx39ggzym6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-28 11:22 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-28 12:23 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-10-28 14:23 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-28 14:56 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-28 15:57 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-28 17:58 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-28 21:50 UTC: We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

## Rewindex changes for this incident

- 2026-10-28 12:33 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/reac8f633a9c69c.md)
- 2026-10-28 14:33 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/r9ada0c36db32ff.md)
- 2026-10-28 15:03 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/r404f7fb98d2c04.md)
- 2026-10-28 16:44 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/r196bcf630202a5.md)
- 2026-10-28 18:24 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/r771bda84e0683a.md)
- 2026-10-28 22:04 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to MTC Namibia](https://rewindex.com/change/r10d80dcbfbc485.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-28 11:22 UTC, resolved after 10 h, 7 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/ltkx39ggzym6
- Citation: Twilio, “SMS Delivery Delays and Failures from Twilio to MTC Namibia” (2026-10-28 11:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ltkx39ggzym6 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures from Twilio to MTC Namibia (2026-10-28)](https://rewindex.com/company/twilio/incidents/ltkx39ggzym6)`


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Canonical: https://rewindex.com/company/twilio/incidents/ltkx39ggzym6 · Markdown: https://rewindex.com/company/twilio/incidents/ltkx39ggzym6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ltkx39ggzym6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:43.059Z