# Twilio: Degraded service for Voice and Video

> Twilio status incident “Degraded service for Voice and Video” on 2026-04-21: impact minor (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x
Last updated: 2026-04-21T20:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-21 16:53 UTC · Resolved: 2026-04-21 20:39 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/lbsjxkkccn1x](https://status.twilio.com/incidents/lbsjxkkccn1x)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-04-21 20:39 UTC: We have observed recovery in live transcription services for Voice and Video. This issue is not resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-04-21 16:53 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x
- Citation: Twilio, “Degraded service for Voice and Video” (2026-04-21 16:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x (CC BY 4.0).
- Markdown link: `[Twilio: Degraded service for Voice and Video (2026-04-21)](https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x)`


---
Canonical: https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x · Markdown: https://rewindex.com/company/twilio/incidents/lbsjxkkccn1x.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/lbsjxkkccn1x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:13:17.462Z