# Twilio: Error Retrieving the Usage Data in the Twilio Console

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-01 01:37 UTC · Resolved: 2020-07-01 04:58 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/l82xwkpqqjbh](https://status.twilio.com/incidents/l82xwkpqqjbh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-01 04:58 UTC: Our engineers have identified an issue with the code causing the elevated errors within the Twilio Console Usage page. A fix has been deployed and has corrected the issue. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/twilio/incidents/l82xwkpqqjbh · Markdown: https://rewindex.com/company/twilio/incidents/l82xwkpqqjbh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/l82xwkpqqjbh · Generated 2026-10-18T12:43:00.745Z