# Twilio: Direct Send Whatsapp Template Failures

> Twilio status incident “Direct Send Whatsapp Template Failures” on 2026-07-13: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87
Last updated: 2026-07-14T02:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-13 20:27 UTC · Resolved: 2026-07-14 02:43 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kzt5zyqk6y87](https://status.twilio.com/incidents/kzt5zyqk6y87)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-07-14 02:43 UTC: The issue with unexpected status updates causing message send failures has been resolved and Direct Send WhatsApp templates are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-07-13 20:27 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87
- Citation: Twilio, “Direct Send Whatsapp Template Failures” (2026-07-13 20:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87 (CC BY 4.0).
- Markdown link: `[Twilio: Direct Send Whatsapp Template Failures (2026-07-13)](https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87)`


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Canonical: https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87 · Markdown: https://rewindex.com/company/twilio/incidents/kzt5zyqk6y87.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kzt5zyqk6y87 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:41.217Z