# Twilio: Customers unable to onboard to Flex Classic

> Twilio status incident “Customers unable to onboard to Flex Classic” on 2026-03-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb
Last updated: 2026-03-31T17:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-03-31 17:55 UTC · Resolved: 2026-03-31 17:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kvyb6p62f6xb](https://status.twilio.com/incidents/kvyb6p62f6xb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-03-31 17:55 UTC: Between 8:55 AM PT and 10:42 AM PT on 31 March 2026, customers were unable to onboard to Flex Classic. This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-03-31 17:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb
- Citation: Twilio, “Customers unable to onboard to Flex Classic” (2026-03-31 17:55 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb (CC BY 4.0).
- Markdown link: `[Twilio: Customers unable to onboard to Flex Classic (2026-03-31)](https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb)`


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Canonical: https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb · Markdown: https://rewindex.com/company/twilio/incidents/kvyb6p62f6xb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kvyb6p62f6xb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:39:02.304Z