# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2026-03-23: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kvxx04m3xm14
Last updated: 2026-03-23T14:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-23 13:46 UTC · Resolved: 2026-03-23 14:33 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kvxx04m3xm14](https://status.twilio.com/incidents/kvxx04m3xm14)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-03-23 14:33 UTC: We have fully investigated the SMPP API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-03-23 13:46 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kvxx04m3xm14
- Citation: Twilio, “On Call Engineers are Investigating” (2026-03-23 13:46 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kvxx04m3xm14 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2026-03-23)](https://rewindex.com/company/twilio/incidents/kvxx04m3xm14)`


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Canonical: https://rewindex.com/company/twilio/incidents/kvxx04m3xm14 · Markdown: https://rewindex.com/company/twilio/incidents/kvxx04m3xm14.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kvxx04m3xm14 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:45:11.172Z