# Twilio: Mexico SMS Carrier Maintenance - Telcel

> Twilio maintenance “Mexico SMS Carrier Maintenance - Telcel” on 2026-10-28: impact maintenance (vendor’s label), 7.3 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb
Last updated: 2026-10-28T12:24:16Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-28 04:41 UTC · Resolved: 2026-10-28 12:00 UTC · Duration: 7.3 h
- Updates: 3 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/kvdwqmmbp8hb](https://status.twilio.com/incidents/kvdwqmmbp8hb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-28 04:41 UTC: The Telcel network in Mexico is conducting an emergency maintenance from 27 October 2026 at 21:40 PDT until 28 October 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **in progress** 2026-10-28 04:44 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-28 12:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-28 04:53 UTC: [Incident updated: Mexico SMS Carrier Maintenance - Telcel](https://rewindex.com/change/r42e172ad0144c8.md)
- 2026-10-28 12:24 UTC: [Incident updated: Mexico SMS Carrier Maintenance - Telcel](https://rewindex.com/change/r4cfa133f007e4a.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-28 04:41 UTC, resolved after 7.3 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb
- Citation: Twilio, “Mexico SMS Carrier Maintenance - Telcel” (2026-10-28 04:41 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb (CC BY 4.0).
- Markdown link: `[Twilio: Mexico SMS Carrier Maintenance - Telcel (2026-10-28)](https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb)`


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Canonical: https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb · Markdown: https://rewindex.com/company/twilio/incidents/kvdwqmmbp8hb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kvdwqmmbp8hb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:24.631Z