# Twilio: On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast

> Twilio status incident “On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast” on 2025-08-27: impact none (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kv9v6sfclxty
Last updated: 2025-08-27T15:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-27 14:35 UTC · Resolved: 2025-08-27 15:14 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kv9v6sfclxty](https://status.twilio.com/incidents/kv9v6sfclxty)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-08-27 15:14 UTC: We have fully investigated the issue with Voice Numbers getting tagged as spam by Comcas using Authy, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-08-27 14:35 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kv9v6sfclxty
- Citation: Twilio, “On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast” (2025-08-27 14:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kv9v6sfclxty (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast (2025-08-27)](https://rewindex.com/company/twilio/incidents/kv9v6sfclxty)`


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Canonical: https://rewindex.com/company/twilio/incidents/kv9v6sfclxty · Markdown: https://rewindex.com/company/twilio/incidents/kv9v6sfclxty.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kv9v6sfclxty · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:18:02.739Z