# Twilio: Delays in accessing recordings

> Twilio status incident “Delays in accessing recordings” on 2017-05-10: impact none (vendor’s label), 30 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t
Last updated: 2017-05-11T07:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-05-10 01:24 UTC · Resolved: 2017-05-11 07:10 UTC · Duration: 30 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kqwwzxlz4d8t](https://status.twilio.com/incidents/kqwwzxlz4d8t)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-05-11 07:10 UTC: We have re-processed all possible recordings that failed between 5/9 10:48am PT and 5/9 11:31am PT. We are notifying directly those customers who have failed recordings during the incident period that we were not able to recover.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2017-05-10 01:24 UTC, resolved after 30 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t
- Citation: Twilio, “Delays in accessing recordings” (2017-05-10 01:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t (CC BY 4.0).
- Markdown link: `[Twilio: Delays in accessing recordings (2017-05-10)](https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t)`


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Canonical: https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t · Markdown: https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kqwwzxlz4d8t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:46:22.294Z