# Twilio: Delays in retrieving message logs

> Twilio status incident “Delays in retrieving message logs” on 2018-11-21: impact minor (vendor’s label), 6.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kqqjg37f014h
Last updated: 2018-11-22T00:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-11-21 17:40 UTC · Resolved: 2018-11-22 00:35 UTC · Duration: 6.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kqqjg37f014h](https://status.twilio.com/incidents/kqqjg37f014h)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-11-22 00:35 UTC: All processing is caught up and all systems are working as designed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2018-11-21 17:40 UTC, resolved after 6.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kqqjg37f014h
- Citation: Twilio, “Delays in retrieving message logs” (2018-11-21 17:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kqqjg37f014h (CC BY 4.0).
- Markdown link: `[Twilio: Delays in retrieving message logs (2018-11-21)](https://rewindex.com/company/twilio/incidents/kqqjg37f014h)`


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Canonical: https://rewindex.com/company/twilio/incidents/kqqjg37f014h · Markdown: https://rewindex.com/company/twilio/incidents/kqqjg37f014h.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kqqjg37f014h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:17:01.458Z